What is a Certified Credit Union Financial Counselor (CCUFC)?

A Certified Credit Union Financial Counselor is a credit union professional certified by the Credit Union National Association (CUNA). Not only are these CCUFC’s available to provide financial education, but they can also help with methods to increase your credit and ways to efficiently pay down debts. They are skilled in constructing budget plans, finding ways to help you save money, and are always a nonjudgmental ear to listen to your concerns. All WWFCU members have access to these very knowledgeable Certified Financial Counselors free of charge.

Not only do the Financial Gurus provide advice on how to better understand your finances in their monthly blog, but they can also sit down with you to discuss the paths to reaching your financial goals one-on-one.

In this month’s blog we would like to take the opportunity to formally introduce ourselves to you and create a partnership that can help you increase your financial wellness. With a combined 65+ years’ experience in the financial industry, we are your Financial Gurus!

Melanie Grissom
Member Service Supervisor
Certified Credit Union Financial Counselor
NMLS ID 1960429
Melanie is our current Member Service Supervisor and has been with WWFCU for 19 years. She spent a decade in our Member Solutions Department working with members on payment arrangements and credit repair. She is now the head of our Lending Department and received her CCUFC certification in December 2020. She has led financial workshops for the community at the Westland Library and is DEI certified. Her diverse background in the financial industry helps her to educate members on everything from building credit to comparing loan products and rates, as well as budgeting and saving for the future. She has knowledge of all our loan products including auto loans, consolidations, and home equity lines of credit.

 

Jacqulyn Babinski
Senior Member Solutions Officer
Certified Credit Union Financial Counselor
Jacqulyn has worked for WWFCU since September of 2015, where she started in our call center. In June 2016, she moved to our  Member Solutions department, where she is now our Senior Member Solutions Officer. Throughout her time in member solutions, she has helped our members with payment arrangements, financial hardships, and rebuilding credit. Jacqulyn received her Credit Union Financial Counselor certification in October 2023. She has been an outspoken advocate for youth financial education and has taken part in local school career day events with the goal of educating kids about credit unions and the importance of having good credit.

 

Nadia Ulicne
Member Service Representative
Certified Credit Union Financial Counselor
Nadia is celebrating her 4th anniversary this month with WWFCU and jumped right into our Member Service department. She moved to Michigan from Indiana and brought a wealth of financial industry knowledge and experience from a previous financial institution she worked at for almost six years. She received her CCUFC certificate last year and is dedicated to using her knowledge to help educate our members and to find options that work for everyone. You may catch Nadia answering phones helping the call center, covering our front desk, or in her office assisting members with their accounts, loans, and everything in between.

 

Matthew Barrette
Member Solutions Officer
Soon to be CCUFC
Matt is new to our organization but comes to us with 23 years of experience in the financial industry! Fourteen of those years have been within the credit union industry. He brings a great deal of knowledge and is currently studying to become a Certified Credit Union Financial Counselor. Most of his credit union background has revolved around lending, underwriting, credit counseling, and member service; but he has prior experience as a financial advisor before transitioning into the credit union space. He enjoys helping people and teaching others how to plan, save, and obtain their financial goals.

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Moving Towards Your Financial Success!
Member Service: (734) 721-5700


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